Getting multiple viewpoints with ChatGPT

Well sort of!

There are approaches where we can get the generative AI to look at a problem from multiple perspectives (or personas) and bring the ideas generated, ideally informed by the others. to a final plan. One of the main strategy is called Tree of Thoughts (see here for more detail https://www.forbes.com/sites/lanceeliot/2023/09/08/prompt-engineering-embraces-tree-of-thoughts-as-latest-new-technique-to-solve-generative-ai-toughest-problems/?sh=5ce79bdb2c8b). The central idea is get a number of expert opinions, allow potential cross-fertilization of ideas, come up with actions or plans.

Let see this action. 

Scenario: Find out about the UK Government's plans on Disability support and then use Tree of Thoughts to produce some ideas for a company making disability equipment based on their website. Google's Gemini will be used.

Stage 1 "UK Governments plans on Disability support ":

Prompt: Read, convert to plain text and consolidate information from the following sites https://www.gov.uk/government/publications/national-disability-strategy/part-2-disabled-peoples-everyday-experience-at-the-heart-of-government-policy-making-and-service-delivery and https://www.gov.uk/government/publications/national-disability-strategy/part-1-practical-steps-now-to-improve-disabled-peoples-everyday-lives and https://www.gov.uk/government/publications/national-disability-strategy/part-3-a-cross-government-effort-to-transform-disabled-peoples-everyday-lives When done present in table form three key points of each website and key points of similarity

Stage 2 Using Tree of Thoughts

Prompt: Using the extracted contents of the three websites. In the context of the company with this website <website goes here> Imagine that these three experts Sales, Production and Finance are going review and draw insights from these for opportunities for the organisation offered by the websites. They will work on one step at a time and share their steps with each other as they proceed. The experts will write down each step of their thinking and share it with the group. The experts will take a moment to examine each other’s steps and compare the stated steps. An expert can change their opinion based on seeing what another expert stated. Then all experts will go on to the next step. They will integrate through the process each time and refine the answers. At the very end, the experts are to reach a final decision based on having seen each other’s stated steps throughout the problem-solving process, each expert will give an action to take away.

Output

[] Reviews National Disability Strategy for Opportunities

Step 1: Sales

• Review: The National Disability Strategy focuses on improving disabled people's access to public services and their overall experience.
• Insight: []provides homecare services, which could be a valuable support system for disabled people who want to live independently.
• Action: Highlight []services in marketing materials and outreach programs that target disabled people and their families.

Step 2: Production

• Review: Increased government funding might be available to support disabled people's needs.
• Insight: [] can explore opportunities to partner with government initiatives or charities to provide homecare services to disabled individuals receiving such support.
• Action: Research available government grants or programs related to homecare for disabled people. Investigate potential partnerships with relevant organizations.

Step 3: Finance

• Review: The strategy emphasizes creating a more inclusive society.
• Insight: [] can invest in training its staff on disability awareness and best practices in caring for disabled clients. This would improve the quality of service and potentially attract new clients.
• Action: Develop and implement a disability awareness training program for []staff. Consider the cost and potential return on investment (ROI) of such training.

Step 4: Group Discussion

• Sales: Production's point about partnerships strengthens the opportunity. [] can offer its services through these partnerships, reaching a wider audience.
• Production: Finance's point about staff training is crucial. Well-trained staff will be more effective in caring for disabled clients, leading to higher client satisfaction and potentially reducing costs associated with high staff turnover.
• Finance: Sales' marketing suggestion is a good starting point. However, ensuring []'s staff are well-trained should be a priority before large-scale marketing efforts begin.

Final Decision and Action Steps

1. Action (Sales & Marketing): Develop targeted marketing materials and outreach programs highlighting []'s services for disabled people and their families.
2. Action (Production): Research government grants, programs, and potential partnerships related to homecare for disabled people. Explore collaboration opportunities.
3. Action (Finance): Develop and implement a disability awareness training program for [] staff. Evaluate the cost-benefit analysis of the training program.

I have removed the Company name and replaced it with [] - no free advertising!

Where next 

The actions for each can be expanded and linked with potential sources of funding.

E.g. 

Prompt:Taking Action (Production) expand it and search for potential UK funding sources to make it happen

Output:

Taking Action (Production): Expanding Partnerships with Funding Sources

1. Research UK Funding Sources:

• Government Grants:
  • Search for grants offered by the Department of Health and Social Care (DHSC) specifically for homecare services for disabled people. They might offer grants for:
    • Supporting independent living: Funding programs that help disabled individuals remain in their own homes with the assistance of homecare services.
    • Training and development: Grants to support organizations like [] in training staff on disability awareness and best practices.
  • Explore grants from local authorities. Many local councils in the UK have budgets allocated for social care services, which could include homecare for disabled residents.
• Charitable Trusts and Foundations:
  • Identify charities that focus on disability and independent living. These organizations might offer grants to support the provision of homecare services.
  • Research foundations with a focus on specific disabilities that [] can serve (e.g., Muscular Dystrophy UK, National Autistic Society).

2. Identify Potential Partners:

• Non-profit Organizations:
  • Partner with disability rights organizations or charities that offer support services to disabled individuals. [] can provide homecare as part of a comprehensive support package.
• NHS Trusts:
  • Explore collaboration opportunities with NHS trusts that provide community care services. [] can act as a complementary service provider, addressing needs not fully met by the NHS.
• Local Authorities:
  • Investigate partnership opportunities with local social services departments. [] could offer its services to disabled individuals receiving council-funded homecare packages.

3. Develop Partnership Proposals:

• Tailor proposals for each funding source or potential partner. Highlight how []'s services align with their specific goals and target audience.
• Quantify the impact. Emphasize the positive outcomes for disabled people who will benefit from []s homecare services in partnership with the chosen organization.
• Demonstrate expertise. Showcase []'s experience in providing high-quality homecare and its commitment to disability awareness through staff training programs.

4. Build Relationships:

• Network with relevant organizations. Attend industry events or conferences focused on disability and social care.
• Develop personal connections. Build relationships with key decision-makers within government bodies, charities, and local authorities.

Summary

Great tool for generating ideas with potentially different perspectives. The stage two prompt is easily adapted to different 'experts'. Please feel free to add your ideas in the comments.

All opinions in this blog are the Author's and should not in any way be seen as reflecting the views of any organisation the Author has any association with. Twitter @scottturneruon